Shipping Policy

Shipping Policy

Last Updated: 21st November 2025

HomsKart is committed to providing fast, reliable, and safe delivery of home appliances across India. Our Shipping Policy ensures transparency about delivery timelines, costs, and order handling procedures.

Shipping Coverage

We deliver to major cities, towns, and selected rural locations. Delivery availability depends on courier partner coverage and product type.

Order Processing Time

  • Standard items are processed within 24–48 hours
  • Large appliances or heavy items may take 48–72 hours
  • Orders placed on weekends or holidays will be processed on the next working day

You will receive an email/SMS confirmation once your order is processed.

Delivery Timeline

Estimated delivery times:

  • Small appliances: 3–7 business days
  • Large appliances: 5–10 business days
  • Remote locations: Additional 2–4 days

Delivery may be delayed due to weather, courier limitations, or unforeseen events.

Shipping Charges

Shipping charges may vary based on:

  • Product size
  • Delivery location
  • Weight
  • Availability of free shipping offers

Any applicable charges will be displayed at checkout.

Order Tracking

Once shipped, customers receive a tracking link via email/SMS. You can track real-time updates until the product arrives.

Shipping Partners

We work with leading courier and logistics companies to ensure safe handling of appliances.

Damaged or Missing Deliveries

If your package arrives damaged:

  • Report the issue within 24 hours
  • Share photos/videos at support@example.com
  • Keep the product unused until resolved

We will arrange replacement or refund based on the situation.

Failed Deliveries

If delivery fails due to incorrect address or customer unavailability:

  • The courier will attempt re-delivery
  • After multiple failed attempts, the order may be returned to us
  • Re-delivery charges may apply